Training

Induction training is given to all new employees along with the practical do's and dont's of Health & Safety.

Supervisors and Managers attend special courses ranging from Carpet Cleaning to Employment Law.

Training is fundamentally inter-twined with our quality program to produce consistency in servicing the day to day needs of our clients and the long term management of the contract.

Quality trained, supervised, and uniformed employees

Our employees are professionally supervised, wear company uniforms with ID and use environmentally friendly cleaning products. Our trained technicians are equipped to handle any type of job in our specialized areas of expertise. We carefully monitor the work of our staff on a regular basis to assure quality. Our high standards generate superior results for your cleaning needs.

All our employees go through a Health & Safety and cleaning refresher courses, in which they learn how to effectively clean different corporate environments.  All employees are recruited by word of mouth/recommendation and are normally ‘buddied’ up with a current employee before moving to a new contract.

Our services are tailored to meet your needs, whether they are building cleaning, office, showroom, construction or initial clean-up services. we also perform many specialized services that most companies like yours need.

Our concept of office cleaning differs from those larger office cleaning companies. Too often these companies attempt to impress the new client by starting with their most experienced employees, gradually replacing these people with trainees.

Millard’s concept of contract office cleaning is a simple one. Our employees are specifically trained to meet the needs and expectations of our customers. We custom design specific work tasks to be done at certain intervals, based on our customer's expectations. We take no short-cuts. We say what we are going to do... and we do it!

Our people understand that your "work place" is their "work place". Each contract job has its own dedicated operatives. Once the operative is assigned to a specific facility, it remains their work site. There is no rotation of employees. This allows the quality of the job to remain consistent and under control at all times.

All our employees are fully bonded and most have had experience in office settings such as medical buildings, security settings, manufacturing facilities, as well as large and small standard office environments.

Customer satisfaction with Millards Cleaning is high because we are a small, family owned and operated, disciplined company, who knows the names and job responsibilities of each of our employees. Our Management regularly checks on each job site after the team has left to see what the client will see the next morning.

Because of the "take pride in our job" philosophy of our people, job satisfaction is very high.